Privacy Policy

1. Information We Collect

Information you provide directly

When you fill out a contact or estimate request form on our website, we collect the information you enter - such as your name, phone number, email address, and details about your project. We use this information to respond to your inquiry and to schedule appointments or provide estimates.

Information collected automatically

When you visit our website, our hosting and analytics tools may automatically collect certain technical information, including your IP address, browser type, device type, the pages you view, and how you arrived at our site. This information helps us understand how visitors use the site and identify any technical issues.

Cookies

Our website may use cookies - small text files stored on your device - to help the site function properly and to gather basic usage data. You can instruct your browser to refuse all cookies or to alert you when cookies are being sent. If you do that, some parts of our site may not work as expected.

2. How We Use Your Information

We use the information we collect to:

• Respond to your questions and requests for estimates
• Schedule on-site consultations and project appointments
• Communicate with you about your project before, during, and after the work
• Improve the content and performance of our website
• Comply with any legal obligations that apply to our business

We do not sell your personal information to third parties. We do not use your contact information to send marketing messages without your consent.

3. Third-Party Services

We use a small number of third-party tools to operate our website and handle contact form submissions. These include our website hosting provider and our contact form platform. These services may receive certain technical or contact information as part of how they function. We choose providers that follow reasonable data security practices.

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any site you visit.

4. Analytics

We may use web analytics tools (such as Google Analytics) to understand how visitors use our site. These tools collect information about your visit in a way that does not personally identify you. The data helps us understand which pages are most useful and how to improve the experience for future visitors. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.

5. Data Retention

We retain contact information you submit through our forms for as long as necessary to fulfill your request, maintain our business records, and comply with any applicable legal obligations. If you would like us to delete your information, you can contact us using the details in Section 8 below and we will respond within a reasonable time.

6. Data Security

We take reasonable steps to protect the information collected through our website against unauthorized access, disclosure, or loss. However, no website or internet transmission is completely secure. We cannot guarantee the absolute security of your information, and you share it with us at your own risk.

7. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you
• Request that we correct or update inaccurate information
• Request that we delete your personal information, subject to any legal obligations we have
• Opt out of any marketing communications we may send

To exercise any of these rights, contact us using the information in Section 8 below. We will respond to your request within a reasonable time.

8. Contact Us About Privacy

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of our website after any changes are posted means you accept the updated policy. We encourage you to review this page periodically.